California Department of Insurance License No. 0G97478
Toll-free 855-223-3023•818-962-0559

Frequently asked questions

A few clear answers before the next conversation.

These responses offer general information. They are not a substitute for official Medicare information or individual plan guidance.

Useful context

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If your question is not here, a call or message is often the simplest next move.

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Yes. Start with the questions you have, whether they relate to Medicare Advantage, Medicare Supplement, Part D prescription drug coverage, or the basics of how the pieces fit together.

No. Aware Insurance Services does not offer every Medicare plan available in the area. Information provided is limited to plans the agency offers. Medicare.gov and 1-800-MEDICARE are official sources for information about all available options.

No. A request for a conversation is not an enrollment application and does not make a coverage decision for you.

Medicare enrollment periods and eligibility rules can affect when changes are possible. Medicare.gov is an official resource for current information, and you can contact Aware with general questions.

Bring the questions that matter to you. You may also want to have current coverage materials, a list of prescriptions, and your preferred providers or pharmacies available for your own reference.

Use the contact form, call, or email the agency. Aware can work with you to arrange a time that feels convenient.

You are welcome to ask the agency about including a family member or trusted support person in a conversation.

Visit Medicare.gov or call 1-800-MEDICARE (1-800-633-4227). TTY users may call 1-877-486-2048; Medicare states that the line is available 24/7.

Important Medicare disclosure.

Aware Insurance Services does not offer every Medicare plan available in the area. Information is limited to plans the agency offers. For information about all available options, visit Medicare.gov or call 1-800-MEDICARE (1-800-633-4227). TTY: 1-877-486-2048. Available 24/7.